A vISP Testimonial From Net Highway

"I have been in the vISP business for over five years and started out as a hobby to provide cheap dialup access to customers that could not afford the "Big Boy" prices. What I didn't know about being a virtual ISP when I started was that there was far more to consider than just price. I opted to choose the cheap route to get started. This worked out fine at first and then as I got more and more customers, and "I" was taking care of tech support, billing, sign ups and customer service and anything else that came up. I quickly realized I needed to find a better vISP solution.

I found another virtual ISP provider that said they could provide what I was looking for and the price was just a little more than what I was paying. I checked them out from a list of their vISP's that they gave me and their virtual ISPs seemed to like the service. So I moved my subscriber base to them. However, I soon came to realize that even though they had a better service, their Support Staff was lacking in a big way. I was loosing customers due to their lack of attention to detail and customer calls about problem issues. During the 3 years I was with this provider I would have to call or email several times before I would ever get a reply from their technical or billing staff. At that point I said enough is enough and started looking for a new provider for my already shrinking customer base.

That is when I found Alliance Solutions. I checked them out from head to "way below the toe" and found nothing displeasing. At first the price seemed a bit high until I started digging into every detail of their service and I discovered what I had known all these years. "You get what you pay for!" If you go cheap, you get low quality... if you go middle of the road, you get run over... but if you go with quality, reliable and professional services you get a service you would be proud to put stake your name and reputation on.

The Alliance Solutions management team is 100% professional in every aspect of the service. I had more than my share of questions during my startup phase, some due to not knowing and others just to see if they know what they are telling me. They came through each and every time with an attitude that told me they were behind me all the way and really provide a service that is second to none. Alliance Solutions really know how to run a virtual ISP service and they have proven to me that they understand the true concept of the vISP business. If I fail, then they fail. But if I succeed then we all succeed. I wish I had found Alliance five or more years ago. Just think of the customers I would have gained from having this great service instead of having to fight to keep what customers I had from leaving and finding a new provider.

Thanks Alliance and I look forward to many years of continued success together. You’re the best of the best! And from an old former U.S. Marine, that says it all."

Rodney White, President
Net Highway - "The fastest route from here...to there!"