Direct Access Advantage
We know that convenient and hassle-free account and customer management is important to our partners. That’s why we’ve developed Direct Access Advantage. Direct Access Advantage allows instant configuration and updates. You get:
- Instant 911 Updates
- Instant CallerID Updates
- Instant Feature Configuration
Most other providers shuffle paperwork or pass the buck from department to department trying to make changes to 911, Caller ID, or feature updates after an order has been placed. With the Alliance API, its instant.
Another nice touch is having direct branded switch access to feature configuration with your own custom support messages, including in-line suspended account call routing.